Speed: Fast and wrong is still wrong.

Inaccurate: Wrong facts cannot create right truth.

Ephemeral: No culture–work, community, family–can survive anonymity in delivering feedback.

Caring: Practicing empathy is not about liking the other person.

Humility: The entire world does not revolve around your use case of conflict.

Status Quo: This current status quo only showed up recently in human history. Just like your worldview about it.

Power: Knowing what the work is–and isn’t–is power.

Politics: The personal is not political. Stop outsourcing your emotional life to political and policy decisions by other people.

Billboard: What’s on the billboard of your mind matters more than the messages on the one along the side of the road.