[Opinion] The Center is Holding

The signs of the post-American (some would say post-empire American) world, are all around us, from Trayvon Martin to the latest corporate hacking issues at Sony.

The center is holding culturally and economically, in “flyover country,” where—outside of a very few areas in the economy—failure is still not tolerated, taking risk is still frowned upon, and steady, 40 hour a week values, are still being inculcated into the young.

At the edges though, things are fraying and the Sony hack is the latest example of the fraying edges. Data illegally obtained and then released to the tabloid journalistic community.

And Sony isn’t the only one. JP Morgan Chase, Home Depot, Kmart, and now Staples have all experienced this phenomenon.

For the people at the cultural, political and even economic center, this represents a watershed shift from the America that they knew—and that they still want to believe in—to an America that they do not understand.

We have said before that the large looming 21st century conflicts will be between those who have access to technology and software and those who do not, or even between those people who seek to define the future through search (Google) instead of connection (Facebook).

At a global level this will be true, but in the US, the battles coming are between those who believe and seek to shape the culture in post-empire ways, and those out in “flyover country” who are still raising children and inculcating them to believe in the values of empire based thinking: God, family, country.

The role of the peacemaker at the policy table, the entertainment industry, and even in the digital space, is now more important than ever.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
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[Advice] In The End is Not Soon Enough

Mapmaker William Smith and Mennonite Wilma Derksen were recognized for the impact they created with their projects, their perspectives and their approach to life.

They “got their due in the end.”

Depending upon your frame of reference, their due came either too late or way too late.

It used to be that elites ridiculed innovation because the pedigree from where innovation came wasn’t “right.” Once mass media and mass culture really took off in the middle of the last century, the middle masses began to exhibit the same ritualistic cultural shorthand of dismissing self-belief. The masses also rejected the counterintuitive nature of becoming uncomfortable in order to do the right thing.

Now however, in the midst of the ongoing fracturing of mass media and mass culture, ridicule of innovation has splintered, emanating from multiple areas simultaneously.

People in the field of software applications like to talk a lot lately about “unbundling” and about how “software is eating the world.”

We believe that this is happening, but the real revolution will come when fractured audiences start giving all innovators their due—attention, respect, relationship, revenues—before they are ready to shuffle off this mortal coil instead of after they are gone.

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-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/
HSCT’s website: http://www.hsconsultingandtraining.com

Honesty in Human Memory

As they fade into the rearview mirror of memory, events of the past tend to be mythologized, canonized or misremembered entirely.

On a global scale, the one class of people who used to rely on this fact of human memory—politicians—are finding it difficult to deal with the current state of constant remembering that’s going on with the Internet and social media.

On an individual scale, we still have the expectation that other people will forgive us our trespasses, even as we can forever hold their trespasses against them, with the help of our new tools.

However, all of this electronic remembering hasn’t led to more honesty. In fact, as the tendency toward tribal social sanctioning has grown exponentially to a global scale, there are more and more media driven conflicts over who owns the narrative, rather than whether or not the narrative was honest and truthful in the first place.

This is part of the core reason why the masses no longer really pay attention when it’s revealed that someone—most importantly politicians—lied about something consequential, because honesty is no longer the coin of the realm.

Instead, who owns the narrative, for the next 24-48 hours, is what’s important. After that, well, the masses can repost in their Facebook feeds all they want, because it won’t matter whether truth (capital “T” or small “t”) was served or not.

At an individual scale, cries of hypocrisy still ring out, but the sound grows hollower with each passing year, as individuals learn from the masses, that ownership of the story is more valuable than the veracity of the content.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/

[Opinion] The Cranberry Sauce Has Stuffing In It

On Thanksgiving Day in America, it’s tempting to look at the whole thing as merely a set-up for the coming commercialization and endless marketing of Christmas.

However, the first Pilgrims didn’t look at it that way and neither did the Native Peoples who helped them celebrate the day.

Individually, Thanksgiving is wrapped up in visiting family, traveling to the table and avoiding conversations about things that matter, in favor of things that don’t.

You know…to keep the peace.

Papering over conflict in life didn’t work for the Pilgrims (they transitioned from a commune based system of economics and social ordering to a market based system after a hard winter of near starvation where no one worked) and it won’t work for you in 2014.

Acknowledging differences with respect, maintaining traditions and honoring symbols are at the core of the Thanksgiving tradition.

Let us also remember, that the triumvirate of holidays—Thanksgiving, Christmas and New Years’—are positioned on the calendar to remind us that thankfulness, redemption and new beginnings are due to everybody, not just those who are part of our immediate tribe.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: https://www.twitter.com/Sorrells79
LinkedIn: https://www.linkedin.com/in/jesansorrells/

We Built This

There’s been a trend that has advanced as our electronic tools have outstripped our good sense, our common decency and our impulse control.

The trend can be heard in phrases such as “my Twitter feed blew up” or “Facebook melted down.”

When the popular media narrative drives emotional responses to hot button issues, surrounding topics such justice, identity, legal decisions or social depredations to push up ratings and gather attention, the population in the United States now has the tools and know how, to take to Twitter and Facebook and express displeasure, disgust or even to “poke the bear.”

The social contract is breaking down, not because people have the tools to express opinions from the peanut gallery, but because every peanut in the gallery has access to the tools in the first place.

But, we in the field of ADR shouldn’t get mad at the Internet or social media. After all, we either actively or passively, participated in building the media that we have right now.

We shouldn’t throw up our hands in disgust and walk away, tune out, turn off and drop off the “map.” We also probably shouldn’t engage, foment and otherwise stir the pot more, with anything but affirmations of peace and solutions to complicated issues.

We have taken the words of the Declaration of Independence, and the admonitions and arguments of dead 18th, 19th and 20th century white male philosophers to heart, but unfortunately, we have taken them to heart—and to task—using tools and social spaces that weren’t really designed for nuanced observation, conversation and peacebuilding.

The popular narrative is exactly that—a story—and we as individuals are under no obligation to spread the story, comment on the story, or even to believe the story.

We are under obligation, as peacemakers, to point out alternatives to the dominate narrative, no matter from whom—the majority or the minority—it may spring, and offer a path toward the Truth.

-Peace Be With You All-

Big Conflicts, Big Data, Big #IoT

As part of the continuing, half a century long hangover that economies, industries, governments and individuals are experiencing as a result of the collapse of the Industrial Revolution and the ushering in of the Idea Age, humanity still longs for “bigness.”

Big profits.
Big mergers and acquisitions.
Big Data.

The current collective panting that everyone from Wall Street wizards to social scientists are doing about Big Data—and the collection of every bit of information that platforms can get about customer and client preferences—reveals two disturbing, collective beliefs that will have wide ranging implications if not checked:

The first implication is that of our collective belief that bigger is somehow better, more secure and safer. With the number of incumbent bad actors (i.e. hackers, criminals, black hat actors, etc) looking to take advantage of the inherent security flaws in the collection of Big Data—not to mention the flaws inherent in size itself—this idea should die a quick death.
The second implication is less talked about but is just as important: What happens when everything gets bigger but the human heart shrinks? The collecting of every possible piece of data on people’s actions, choices and preferences and the storage and manipulation of that data, can only inevitable lead to more conflict, not less.

The coming era of connected physical items to a virtual world, provides us another opportunity to address these implications and answer these questions. In the Industrial era that we are rapidly leaving behind, “bigness” was the way that things got done in the most effective way possible.

But now, in an era of decentralization and disruption, the human heart—and it’s size—must be considered more carefully.

-Peace Be With You All-

Peter’s Face Here

Even in an economic and industrial structure moving rapidly toward the destination where being “good” isn’t nearly good enough, there are still people named Peter in our lives, influencing our decisions.

In conflict, people named Peter rarely engage with difficulty or confrontation, much less conflict. They prefer to avoid the whole thing and stay in the comfortable box of their assumptions and preconceived notions.

In an organization, people named Peter still tend to fail upward in a race to the bottom around mediocrity and incompetence.

In an economic and industrial structure increasingly based around collaboration and openness, people named Peter exhibit an disturbing tendency to remain competitive and closed—and seem to be succeeding tremendously if stock prices are to be believed.

Shocking incompetence, wide ranging mediocrity, selfish competition—these seem to be the catalysts for growth even as competent, skillful, open disruption continues to flood the market with goods, services and ideas.

People named Peter should take note, as should people not named Peter: in the economies of scale of the likely future, the Peter Principle—working toward a personal level of incompetence, and working toward the level of management’s incompetence—will no longer apply.

And then people named Peter—along with other bad and incompetent actors in our midst—will have to either adapt, or perish.

-Peace Be With You All-

Small “J” vs. Big “J”

Forgiveness is difficult because many people have a deep misunderstanding of what forgiveness is and is not.

Half-Measures-Didnt-Get-You-Into-Conflict-Half-Measures-Wont-Get-You-Out-Of-it

Forgiveness gives fairness a chance. And while we don’t know about a lot, including what’s fair and what’s not, we know that the feeling that fairness has a chance to occur can only come about through the act of forgiveness.
Forgiveness is an active act we engage in, rather than a passive event that occurs to us from the ether without our acquiescence or knowledge.
Forgiveness does not mean that we surrender our right to justice. And justice comes from our moral core.

The act of forgiveness and the process of getting there, is often mixed up with small “j” judgment—focused on determining who’s right and who’s wrong—which often then turns into capital “J” judgment—where we determine where another’s soul might or might not be going.

The Christian conciliator often gets the idea of judgment mixed up with the gut feelings of discernment.

Discernment comes from the Holy Spirit and the move of the spirit in a person. Confirmed through prayer, the Christian conciliator can get closer toward guiding others through the forgiveness process, and past the capital “J” judgment that blocks true understanding.

[Check out The Art of Forgiving by Lewis B. Smedes for more on this.]

-Peace Be With You All-

The Shifting Social Contract

Privacy, the law and the social contract is breaking down.

People want to access the internet and be social privately, secretly and anonymously, but the NSA reads our emails and may soon have access to the data that all the devices in our home will be sharing with each other.

The Lockian social contract is breaking down with technology that Locke could never have anticipated, in an effort to create a Rousseauian-libertine future with no responsibility for what we say and do.

And that’s at a macro level.

Then there is bullying and social break down in social media. Children push each other to suicide. People are redefining the workplace and griping about it on social media. People are making individual economic choices at a rational (and emotional) level to pick streaming over subscription packages.

And that’s at the micro level

So…what does all of this have to do with mediators and conflict?

At the intersection of macro and micro concerns regarding privacy, trust, secrecy, confidentiality and the breakdown of the general social contract, lies a place for peacemakers with skills and talents to train, advise, coach and mentor those for whom active listening, empathy and civil liberties seem to be quaint holdovers from an era of powdered wigs and wine snobs.

-Peace Be With You All-

The Brain at Work

The brain is a fascinating organ.

It weighs around 3 pounds and it is in charge of everything.

The mind—the abstract part of us that conceptualizes our relationships between ourselves and the world—has just as much (if not even more) control that the actual physical operation of the brain.

The mind spends most of its time making abstract sense of a world that seems–on the surface anyway–to be irrational, disjointed and arbitrary. This is a 24/7/365 job.

And then, with all of that, we pack ourselves into vehicles, travel to artificially lighted spaces, hang out with people we did not choose and were not born with, and then we wonder why the whole thing just doesn’t work after about 200 years, give or take a few decades.

Our brains betray us.

Our minds flay us.

Our bodies decay on us.

And all we have to show for it is a few little notes with dead national leaders, trees or other objects on them.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/