Arbitrary Colors

Railroad engineers decided in the 1830’s that red meant “stop,” white meant “go” and that green meant “caution.”

Now, the idea of red indicating danger goes backward in history, beyond the Roman Empire itself and no one is really sure whether natural or social evolution is the driver here.

So, it’s arbitrary. We could just as easily have decided that green meant danger.

Well, wait a minute:

When we are angry we talk about “seeing red.”
When we are talking about conflicts we sometimes use the term “blood on our hands.”
When we talk about war, the banners of war tend to be the color red.

Even our blood is red.

Humanity has embraced the color red in an arbitrary manner that is indicative of how we embrace conflict. It is no coincidence that our language around conflict is colored red.

Marketing is the most arbitrary practice in any organization, though the outcomes can be objectively measured through analytics and metrics.

Just as the metrics of stoplights and “go” lights can be measured in the reduction of traffic accidents at a particular intersection.

Conflict communication management—and it’s unmentioned cousin, reconciliation—is considered equally arbitrary, but the outcomes of training, workshops, interventions, discussions and feedback, can be objectively measured through sophisticated analytics and metrics.

But, too many organizations would still rather arbitrarily pick a color for a stop light at the intersection of their workplace conflicts, rather than purposefully pick a series of solutions based on measurable, agreeable outcomes.

The hard work in an organization is not picking a stop light color. The hard work is agreeing that there should be a color for the light at the intersection in the first place.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/

[Opinion] The 10 Year Overnight Success

The road to any kind of success in any field or endeavor is scary, narrow and full of switchbacks, failures and dashed dreams.

Having the courage to pull the trigger in the face of uncertainty, disruption and defeat is the primary driver of all successes.

Living the courage in our heads to do the things that success requires is not the position of strength.

The position of strength is the courage to perform the acts in the human heart that might lead to uncertain outcomes.

The solution to the disconnect between attaining success versus the courage to do the hard things with integrity, lies deep in the human heart.

Oh…if we had known this, we might have seriously considered taking ten years to become a watchmaker.

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-Peace Be With You All-

[Opinion] A Modern History For Labor Day

“Eight-hour day with no cut in pay.”

Working for a $1.50 a day, 60 hours a week, during a six-day work week is enough to make any American decide that enough is enough.

At least, it was during the last twenty years of the 19^th century.

The last major economic disruption of technology, society, culture, politics and economics occurred at the beginning of the Industrial Revolution.

We who are living through the second decade of the 21st century, are going through another series of major economic and cultural disruptions right now and have been for at least the last 20 years.

The history of Labor Day though, tends to be forgotten, in light of the seemingly never ending, daily stream of reportage around conflict, uncertainty and social disruptions.

What does this have to do with Labor Day and the establishment of an eight hour a day/forty hour work week?

People these days, seem to do more work for less compensation, and this is the core of the issue of Labor Day, because, inherently, more money equals more happiness, less conflict, lowered uncertainty and more peace.

Right?

Well, if that were so, we would never need a day to celebrate the end of the summer and—tangentially—the eight hour work day.

Right?

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: https://www.twitter.com/Sorrells79
LinkedIn: https://www.linkedin.com/in/jesansorrells/

Unbundled Civility

Let’s have an honest talk about the good old days.

And, please bear with us. This is going to go a little long.

Civility and discourse seem to be on the wane as the instantaneous nature of communication becomes more and more ubiquitous in our everyday lives.

It appears as though society has traded civility, good manners, good breeding and other elements of moral and Godly character, for an increase in perceived authenticity, the freedom to air our “dirty laundry,” and unload embarrassing baggage, not only on social media, but increasingly in the workplace, the church and the school.

Along with this comes the exchange of grace and forgiveness for the freedom to judge any mismatch of words and deeds, to take measure and revel in spectacle.

Thus, incivility becomes a new form of pornography—briefly gratifying when we are being “true to ourselves” and emotionally “authentic” at the workplace meeting table–but leaving behind a wake of emotional, psychological and moral damage upon others.

George Washington diligently copied in school 110 maxims for proper behavior, that were initially hand written and passed down from Jesuit scholars in the 16^th century and were titled Biensance de la Conversation entre le Hommes (Decency of Conversation among Men).

They come from a time before the 21^st century, when social conduct was considered more than just a sign of good breeding. Proper social conduct then, was part of the pavement on the road to success, along with grit, conscientiousness and perseverance.

But what about now?

Culture is changing because of three things:

The speed of our communication
The irreverence of our communication
The disruption of long standing social mores

The conflicts of the 21^st century in organizations of all kinds, will be between the vocal minority (also composed of the silent majority) who will hold to the rules of civility in discourse, no matter what the platform.

And those who will appear to be the majority (who may in fact be in the minority) who will throw the rules out in favor of the illusion of freedom, authenticity and the easy path.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

Most Valuable Battleground

Is anyone listening?

Reading well, listening thoroughly and responding appropriately are the hallmarks of working through the minefield that is adult interaction.

However, our brains are changing demonstrably through intersection and interaction with the internet, social media and mobile devices.

The brain already processes information twice as fast as a human being speaks it, and thus attention wanders and multitasking becomes a way to keep the brain engaged and to avoid boredom, rather than to actually accomplish tasks of merit.

Listening well and maintaining eye contact is critical, but as face-to-face communication has degraded, eye contact becomes the hallmark of a valuable conversation.

The bunker that we have built inside of ourselves is cracked through eye contact, listening well and responding appropriately, but attention—true attention—becomes the most valuable battleground in the 21^st century.

-Peace Be With You All-

Christian Peacemaking in a Fallen World – Bully Edition

Bullies are everywhere it seems.

They are at school. They are at work.

Have they always been around or are we only now becoming sensitive to their presence and their impact?

From Donald Sterling to the workplace bully to the disaffected school shooter, modern Western culture seems to be turning up more and more of the disaffected and the dysfunctional.

Eventually, the societal call will come to violate the inviolable in order to ferret out and better address the impacts of bully pathology.

The conflation between the everyday bully and the societal scourge will become easier and easier as time progresses and peace will become harder and harder to attain.

There will be less understanding, less forgiveness and the road to reconciliation will be even tougher.

The hard work of #BuildingForTheFuture is just beginning…

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

[Opinion] Grains of Sand in the Human Heart

A handful of sand contains one million grains.

How many ideas does that number of grains represent?

How much untapped potential?

The conflicts of the 21^st century will more pointedly focus on the conflict between potential and potential neither realized, nor accessed.

Real wisdom and leadership will come, not from designing more fancy tools, but from accessing old knowledge and applying it to, what will appear to be new challenges.

How many grains of sand can be contained in the human heart?

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/

Why We Design Systems

The human brain seeks order out of chaos. It can’t help itself.

We create systems, cultures, organizations, traditions and stories to be able to make sense out of a world that seems inexplicable, where things seem to happen without reason or logic.

This ingrained need to create order has led to the creation of roads, bridges, governments and entertainment.

Conflict also results, because the universe (i.e. other people, circumstances, etc.) seems to also seek randomness and errors, both within and outside ordered systems.

Organizations, governments and cultures recognize and acknowledge this fact, and seek to smooth out the rough edges and patch over conflicts through a combination of punishment/reward and in-group/out-group sanctioning.

However, randomness, errors and conflicts present opportunities for change, not just opportunities to preserve the status quo and the even keel that our limbic systems have required since our time out on the Serengeti.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

Scarcity is a Lie

Human beings have trouble engaging with conflict effectively, from the schoolhouse to the workhouse.

Well, the “workhouse” doesn’t exist anymore, but you get my meaning.

In a world of scarcity, conflict engagement is incredibly difficult, primarily because we tend to view our resources (i.e. time, emotions, money, etc., etc., etc.) as limited.

We tend to approach conflicts in our lives from an inadequacy fueled, poverty based mindset that views the future as scary, the past as dominant and today as a mere distraction.

This leads to people avoiding conflicts regularly.
This leads to people confronting conflicts badly and ineffectively.
This leads to people being confounded by conflicts genuinely.

This also creates a reality for people in conflict that causes them to believe that they solve conflicts well (they don’t) or that they don’t have any conflicts in their lives (they do).

The other side effect of a poverty based mindset around conflicts involves being pushed– through experiencing repeated conflict situations–toward trauma and dysfunction, before seeking professional help.

Trauma. Dysfunction. Poverty. Scarcity.

Engaging with conflict effectively requires a shift in psychology, designed to view resources as abundant, other people as partners and conflict situations as temporary moments in time, rather than permanent states of being.

-Peace Be With You All-

Jesan Sorrells, MA

Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

How The World Sees Jesan Sorrells

I’ve always had trouble “fitting in” with organizations.

I deliver pioneering, irreverent, entrepreneurial ideas and solutions for my clients in corporations, nonprofit organizations and even to individual clients.

#BuildingForTheFutureSelfie

I’ve taken Strengthsquest and MBTI and I know how I see the world. And, I’ve often been given insight (some would call it “feedback”) from others who have seen how I interact with the world. My approach to ideas and processes in organizations for which I have worked has been described as:

Scary
Overbearing
Sucking all the air out of the room

Sally Hogshead, and the Fascination Advantage assessment has changed all of that for me.

I found out that the world views me as a Maverick Leader. I am seen as pioneering, irreverent, and entrepreneurial.

Meaning, others think that I lead with unconventional ideas, propose new directions and believe that higher goals can be achieved in any project. Which gives me those three new words:

Pioneering
Irreverent
Entrepreneurial

Now, according to the assessment, I am also seen as being a sharp wit, creative and able to stay on track (my wife would say “doggedly”) when others peter out or lose interest in a project or direction.

Now, there’s a way to wrap all of this up into one package, and that’s through developing my Anthem.

So, here goes:

I deliver pioneering, irreverent, entrepreneurial ideas and solutions for my clients in corporations, nonprofit organizations and even to individual clients.

Bold. Unconventional. Reaching higher.

I like the sound of that.

The greatest gift you can give someone is to show them their own highest value. I’m going to give that to you. Use the code BL-JSorrells79 to take Sally Hogshead’s Fascination Advantage Assessment ($37 value) for free!

This is a special, limited-time promotion for her new book How the World Sees You.

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This offer expires July 25. Act now!

-Peace Be With You All-