Garage Sale Mediation

Garage sales are the closest that many people will get to the retail experience in their own home.

Garage Sale Marketing

A number of items in the household are determined to be of value—sentimental, monetary, emotional or utilitarian—and then they are selected and sold to others.

The display of items is critical—the better the display, the better a chance of the homeowners actually selling the items —as is good weather and other conditions that are outside of the homeowners’ control.

Customer service is, of course, the primary driver throughout the sales process once items are actually displayed outside the house.

Kids of all kinds, as well as friendly pets, are used to establish a connection with anyone who drives up and says “Hey. What do you have for sale?”

Various websites, such as Ebay, Backpages and Craigslist, have taken over many of the more ineffable marketing and advertising pieces of the garage sale experience, but the sales process itself remains the same as ever.

Mediators and peacemaking professionals would do well to keep the aspects of garage sales in mind as they build their projects:

  • Keep it simple with a few high profile items
  • Don’t be afraid to let things go (how many unsaleable items do you then drop off at Goodwill or Salvation Army)?
  • The sales process from opening to closing relies on being personable, engaged and maintaining a friendly disposition throughout.

Kids and pets sometimes help as well.

Just some things to keep in mind.

-Peace Be With You All-

Jesan Sorrells, MA

Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

Scarcity is a Lie

Human beings have trouble engaging with conflict effectively, from the schoolhouse to the workhouse.

Henna for Peace

Well, the “workhouse” doesn’t exist anymore, but you get my meaning.

In a world of scarcity, conflict engagement is incredibly difficult, primarily because we tend to view our resources (i.e. time, emotions, money, etc., etc., etc.) as limited.

We tend to approach conflicts in our lives from an inadequacy fueled, poverty based mindset that views the future as scary, the past as dominant and today as a mere distraction.

  • This leads to people avoiding conflicts regularly.
  • This leads to people confronting conflicts badly and ineffectively.
  • This leads to people being confounded by conflicts genuinely.

This also creates a reality for people in conflict that causes them to believe that they solve conflicts well (they don’t) or that they don’t have any conflicts in their lives (they do).

The other side effect of a poverty based mindset around conflicts involves being pushed– through experiencing repeated conflict situations–toward trauma and dysfunction, before seeking professional help.

Trauma. Dysfunction. Poverty. Scarcity.

Engaging with conflict effectively requires a shift in psychology, designed to view resources as abundant, other people as partners and conflict situations as temporary moments in time, rather than permanent states of being.

-Peace Be With You All-

Jesan Sorrells, MA

Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

The Raindrop Delusion

Conflicts come about from differences people have about what matters and what doesn’t.

What matters and what doesn’t can cover areas such as:

  • Resources
  • Emotions
  • Situations with other people

When people work 40-80 hours a week with people that they did not pick, hire or choose to associate with, there are going to be conflicts and disagreements circling around the three above areas.

By the way, we recently heard this statement:

“I worked for 35 years in the corporate world and I never had any of the problems with other people that you talk about solving.”

This statement, while one which we here commonly, is a sign that either:

The person making the statement causes most conflict in their lives and is unaware of it,

The person making the statement tends to avoid or accommodate others in conflict situations and is therefore unaware of conflict,

The person is hopelessly delusional.

Now, the great Zig Ziglar once noted that “no one raindrop blames itself for the flood.” We here at HSCT would add that conflicts tend to arise after a deluge of raindrops has fallen.

In the workplace, the deluge can seem overwhelming to those trapped in conflicts in employment situations not of their making.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/
HSCT’s website: http://www.hsconsultingandtraining.com

HIT Piece 06.10.2014

“…but I would have liked to have been asked!”

This statement typically…

  • …comes from the ego…
  • …comes from a fear of being left out, left behind, or not given consideration…
  • …covers a situation that says nothing about the other person’s selfishness, lack of consideration, caring, etc., and says everything about the person making the statement and their insecurities.

I have often completed a complaint with this phrase.

I have been fearful, anxious, insecure and not consulted often.

Sometimes, this has led to more conflict as I have reacted, rather than responded.

I’m trying to catch myself and do better.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/
HSCT’s website: http://www.hsconsultingandtraining.com

Towards A More Thankful Union

We here at the HSCT Communication Blog are all thankful this day for many things:
The country where we live,
The family that we have,
The connections we are about to make,
The business that we are growing,
The tools that we have to explore the world,
The intellect and science behind them,
The religiousity that allowed people to develop ideas,
The advancements in the world that feed more people well,
The times that are a changin’,
The peace we have an opportunity to build,
The relationships we have had a chance to build,
The connections that we have made,
The critics, naysayers and disbelievers that we have,
The “no’s,”
The “yes’s,”
The “maybe laters,”
The incredulity,
The pain
…and the promise…

-Peace Be With You All-
Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com

Creativity Flows

6:30 am: The alarm goes off announcing the beginning of a new day. I roll over and hit “dismiss” and try to gain a few more winks. But I’m winking in vain.

Chinese Proverb

6:45 am: The legs swing off the bed and I wrap myself in a blanket and head to my prayer closet for an hour. Get The One perspective on the day before putting in any other perspectives.
7:30 am: The wife rolls over and wakes up. We talk for fifteen minutes about the day ahead, how much we love each other and then she jumps up to put the kid on the bus.
7:45 am: The shower is hot, the shaving razor’s cold and it stings. This is the time when the Android begins to shake, vibrate and blip at me with incoming messages. The world is waking up.
8:15 am: Go downstairs and start coffee. Have an apple while passing through the office to boot up the computer.
8:30 am: The coffee starts to make me vibrate as the email, texting, Tweeting, Facebooking, LinkedIn connecting and other nonsense starts in earnest on my end. I also begin my “to-do” list for the day.
9:45 am: Content creation, workshop preparation and research, speech writing begins. This will go in fits and starts, intermittently with checking email and responding to LinkedIn posts and comments, throughout the day.
11:45 am: Go to the radio and hit the POWER button. Start the talk radio going. It makes the day pass by and I get all these different perspectives from what I’m intermittently reading on Drudgereport.
1:45 pm: Lunch. And keep working on projects. Phone calls begin now. Always call in the afternoon because I hate to be bothered in the morning as a business owner and I project my neuroses on others. Monday and Wednesday, cold calling; Tuesday and Thursday, warm calling; Friday no calling.
3:45 pm: Kids start walking in the door. Whole day now enters “Swiss Cheese” mode, pockmarked by homework requests, TV requests, videogame requests, food/snack requests, wife requests, calls back from potential clients (if I’m lucky) or more work on content creation for the next day.
5:45 pm: Time to think about fixing dinner.
6:30 pm: Fix dinner because the two people under four feet tall are about to eat each other and the taller peoples above four feet tall are about to eat each other.
7:15 pm: Dinner hour. Welcome to the goat rodeo:  The one time of the day where I’m a conflict consultant, mediator, father, disciplinarian, husband, Tweeter, and cook’s helper (or, depending on the day, the cook) all at the same time. And at the dinner table.
8:00 pm: Bedtime for those under four feet tall. Let the wrangling into showers, pull-ups, pajamas, beds and cribs begin.
9:15 pm: Go to the gym on Mondays, Wednesdays and maybe Fridays. Or, start to catch up on what was missed during the last two hours on social media, answer late emails, create content for tomorrow and talk to my wife as she sits next to me editing.
11:30 pm: Hit the sack. Set the alarm to do it all again tomorrow.
This is a summary of a day as a conflict consultant.
The days are also randomly broken up when there are meetings to go to, clients to meet, trainings, workshops or speaking engagements to run, deadlines to follow, or crises to address.
Backing up my wife and kids becomes the most important thing above everything and sometimes this leads to nights that stretch into 1am.
Also,  if there is a class, outside employment or another factor to be addressed during the day (for instance, I have to go to work at a retail store as an employee for 4, 6, or 8 hours of the day) then everything shifts back or up.
No day is the “same.”
No day is “normal.”
No day is “average.”
Creativity flows when there is no routine, but no routine.
As the principal conflict consultant here at Human Services Consulting and Training (HSCT) I believe in picking yourself as a conflict professional first before a client picks you.
That way you can decide the best client to fit into your routine. Not the other way around.
-Peace Be With You All-
Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining page on Facebook
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

On Leads, Or How to Sell What Clients and Organizations Don’t Think They Need

No one needs help resolving conflicts.

#NoOneNeedsConflictResolved

People need help communicating. People need help leading and figuring out leadership. People need help managing other people. People need help with figuring out “how to talk to annoying Aunt Janet and Uncle Mike.”

But no one needs help resolving conflicts.

When put on the spot, 9 times out of 10, people will be unable to identify a conflict they are having in their life, that is impacting them at a level where they may need conflict engagement skills services.

However, the person standing next to them—wife, husband, friend, brother, sister, aunt, uncle, niece, nephew—will be able to zero in on where the person is deficient in their approach to a conflict.

But, it’s not the person standing next to the person who can’t think of a conflict they need help with that’s the problem: The problem is that the dysfunction of unresolved conflicts is so normalized that it’s no longer seen as a problem.

Case in point:

Him: “So, what’s your business?”

Me: “I’m a professional conflict engagement consultant. I help small businesses, higher education organizations and churches engage with the conflicts in their lives.”

Him: “So, can I get your card?”

Me: “Sure.”

Him: “So, I guess I would bring you in say if I had problems managing the 40 or so staff members that work for me?”

Me: “That’s precisely where I would be the most help for you.”

Wife: “Hey!” “He could help you out with the argument you had with your daughter this morning!”

Him: “What am I gonna do, huh!? She’s gotta come into work at least once a week. I understand that she’s got an issue, but c’mon already!”

They both laugh. The wife rolls her eyes. They walk back into the restaurant.

No one needs conflict resolved in their lives. Until they actually do.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

[Advice] Why Go to College: For the Rest of Us

Since the economic collapse of 2008, there have been many articles and blogs written about the importance (or lack of importance) of attending higher education for young people.

This talk has taken place amid a backdrop of ever rising tuition costs, zero wage increases, artificially suppressed inflation, a boatload of student loan debt burdening the 18-22 year old cohort and the dim post-graduation employment prospects where an average job search takes 6-9 months.

Hope and change indeed.
All of these writers, bloggers and opinionaters on both sides of the debate have one thing in common: They all hail from middle to upper middle class households and backgrounds, where at least one parent (and in many cases both parents) have already attended college.
In particular, they hail from backgrounds where they grew up with the suburban (and in some cases ex-burban) comfort that at least if they graduated from an overpriced college with an undervalued education and an economically meaningless degree, that somehow, someway, it would all work out in the end.
Now, in principle, we here at  HSCT have no problem with people carrying such assumptions and even acting on them in the real world.
We have no problem with people writing long, effusive, opinion pieces on the lack of efficacy of a college education and worrying about the debt attached to obtaining it, in the context of a world where student loan debt cannot be disgorged through a bankruptcy process.
We also have no problem with questioning why it is important for people to have college degrees and even the tenuous link between a college degree and economic success based in secure post-graduate employment.
Make no mistake, yes our background is in higher education, but we would be blind and foolish if we did not admit that there are real structural problems and cracks in the mighty edifice constructed since post-World War II.
We get off the train though, when we think about the “please take the college years and go off to ‘find yourself’” type advice, being given to minority high school students.
We have a problem when very well meaning, successful, wealthy people, who did not attain degrees, but attained a measure of success, stand in front of diverse audiences and make the audacious claim that can be summed up as “we didn’t go so you don’t have to either.”
We’re sorry, but too many folks in those diverse audiences come with backgrounds from racial minority groups in this country that have experienced systemic, institutionalized, historical racism. And some of those students’ backgrounds are from communities still experiencing the results of such racism, racialism and racial prejudice. Thus, some of the worst advice that they–as well as their younger brothers, sisters, nieces and nephews–can possibly hear is “don’t attend college, because it’s too expensive, too much student loan burden will be upon you at graduation, etc., etc.”
This is not a statement based in social justice, social re-engineering or any desire for any form of social gerrymandering.
This statement comes out of a recognition that more African-American males are in jail in this country than even have completed high school.
This statement comes out of a recognition that Hispanic, Asian and Eastern European populations have traditionally valued education as the only way to advance in America.
This statement comes out of the recognition that the only way to open the doors and unlock opportunities if you are not from an upper class or even a middle class structure, is through the hard work of education, monetary sacrifice, and doing the right thing for the most people possible.
Of course, when there have been three to four generations of racial, ethnic and class minorities that have attained college education in America, we will be the first to write all about how going to college is a fool’s bargain.
We promise.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

[Advice] Masculinity in Conflict-George Zimmerman/Trayvon Martin Edition

“Our fathers were models for God. If our fathers abandoned us, what does that tell us about God?” -Fight Club

“We used to have the church. Which was another way of saying, we had each other.” – The Departed
“The six scariest words in the English language are ‘I’m from the government and I’m here to help.’” -Ronald Reagan
Conflicts-Are-The-Symptoms

The opinions of the media, the social justice community and the black community have been largely monolithic. Speaking with one voice, they have roundly expressed outrage over the result through social media outlets, on the internet and in traditional media.

We here at HSCT have an opinion on the case and the verdict, however, we start with three caveats:

  • We were not in the courtroom and with the exception of details we have gleaned from the aforementioned outrage, have no ideas about the facts of the case.
  • We were not the jurors, the judge, the prosecutor, the defense attorney, the investigators, or anyone else who had direct access to the facts of the case.
  • We were not in the courtroom and did not hear one of the facts of the case, presented in evidence, during the trial, nor did we watch one moment of the trial coverage.

However, from the 50,000-foot up level, we recognize the ripple of conflict, brought on by a confrontation, occurring in a society dealing with difficulties in many areas, including race, gender, power, attention and advocacy.

With that in mind, we reprint here a blog post Masculinity in Conflict that we wrote back in December of 2012 following the Sandy Hook school shooting.

We here at HSCT believe that the same, core issues around misplaced masculine power that were in evidence then, are in evidence now, both in the 17 year olds’ actions as well as the 29 year olds’ response to those actions.

When are mature, responsible men going to start “fixing” other men and young boys so that events like this do not have to happen anymore?


We were hesitant to even comment on the killings in Connecticut this week in this forum, because here at HSCT, we have a core value that all life is precious and that all lives have value.
We particularly hold this value dear for people who cannot defend themselves adequately in the world, such as the mentally ill and children. Both of those groups were impacted by the actions of one mentally ill individual.
We tend to also wait until all the facts are in and then make a judgment about a situation, and over the last six to seven days, with a speed never fully imagined in a world before social media, we have been held breathless and traumatized by the changing facts of the hour on the ground.We here at HSCT take no official position on gun control or assault weapons bans.

We do note , however, that gun-related violence and gun based crimes in places where such bans are in effect (such as Chicago and other major metropolitan areas)  runs rampant, with black on black murder rates, that make what happened in Connecticut look like exactly what it was: random and senseless.

We take no official position on treating the mentally ill. We also take no position on survivalists and people who fear the “End of the World” or economic collapses.

However, we do take a position on conflict and we do take a position on ways to avoid, ameliorate and prevent conflicts form occurring in the first place.

And in this case, the most glaring issue is not access to weapons or mental illness (those have been with us since Abel killed Cain, or two monkeys slew each other over fruit, depending upon your belief system). The most glaring issue is one, which we have spoken little about at all:

Masculinity.

What does it mean to be a man?

How does a young child grow into a boy and finally, through the throws of the teenage years to be a man?

How does he honor, respect and protect himself? What emotions is he allowed to show, express and experience?

We have a crisis in the world, and it is with our young men: young men ages 12 to 35 commit the majority of violent crime. Restless and bored young men commit the majority of rapes, murders, robberies and assaults. We watch as young men in this country play video games and consume media that passes along messages that violence and anger are appropriate methods of resolving conflicts with others.

We compound our problem by medicating young men for ADD and ADHD when in the past, they would have been put out to push a plow or work in a factory to wear themselves out.

And then we wonder at their behavior. They lash out aggressively after years of bullying and violence that they have seen: Unable to talk to parents, educators or even each other. They feel alienated from females and from education: Some colleges are almost at 60% female 40% male and the male dropout rate in the first year of college is criminally underreported.

So….who’s to blame? Who’s responsible for all of this? To whom can we point? What government agency or law can be passed to “fix” this so that we can return to our lives?

One group is responsible for all of this and can fix it effectively and one group alone:

Men.

Let me restate that in case you missed it: Responsible, mature, steady adult men have an obligation to mentor, coach, advise and raise (yes, I said raise) the next generation of men. And too many fathers, brothers, uncles, grandfathers and others have failed miserably at that task.

The “why” is unimportant; what is important is that men have abdicated this role for too long in our society overall and in families in particular:

  • They have allowed unscrupulous males to abuse and molest innocent young children;
  • They have allowed the state to step in where they should have years ago;
  • They have not partnered with women; instead they have allowed women to take on more of the blame and the responsibility for the failures of men and boys to acculturate to our new society and culture.

It’s no mistake that the killer in Connecticut was taken to the gun range by his mother and taught to shoot.

Men have to stand up and say that emotions and feelings are real and that they feel them and that anger is not a primary emotion: disgust, fear, worry, betrayal, love, grace, and on and on.

Men have to stand up and be responsible for their own reproductive, mental and physical health: Go and see a therapist and talk about the experience. Go and talk to a religious leader and talk about that. Wrap your tool in a condom and talk about being with one person monogamously and how fabulous that is. Go to the doctor and talk about how that restores you as a man and makes you stronger.

Men have to take their sons, nephews and grandsons and hug them every night of their lives and tell them that they love them and that failure is only temporary and that the world, while scary, can be conquered through hope. Men have a responsibility to teach and mentor the next generation to remember that a child is more than a support payment or a burden and instead is a gift that comes with a price.

Men have to take their daughters, their wives, their aunts, their mothers and their grandmothers and demonstrate that honor and caring are strengths, not weaknesses.

Men have to stand up and say that bullying someone because of color or sexual orientation is cowardice and that understanding comes, not from the media or the pundits, but from talking through differences and accepting them.

Men have to stand up and show that being physical and being strong are two different things.

Men have a lot of responsibility to take responsibility for, before shootings and murders stop, before violence is banished; but if we don’t do it now, more kindergarteners will die, more mothers and parents will wail, more laws will be passed and the problems will continue.

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/