[Opinion] The Voice

Before there was ever the written word, there was the voice that was heard.

The oral tradition of storytelling has along and ancient pedigree, dating back to the dawn of humanity and continuing on through this day.

We have invented tools to record or musings, our hopes, our dreams, our poetry, our songs, our defiance and our place.

The human voice carries meaning with which the written word can never fully compete.

And in the new world of podcasting, the technology for recording the spoken word and transmitting it to hundreds and thousands of people has never been less expensive.

We are living through a Renaissance of podcasting as the field expands (11 million podcasts at last count) and as the field does so, more and more people looking to find an audience, gather a tribe, and make some noise, are going to get on the bandwagon.

We’ve been diligently working on Season Two of Earbud_U, the conflict engagement podcast, bringing together interviews with people from various backgrounds and with various experiences, and asking them the ultimate questions, ultimately.

But, Season One is about halfway through and your can hear all of the episodes, featuring all of our guests, by clicking on the links below:

Earbud_U, Episode #1 – Darren MacDonald

Earbud_U, Episode #2 – Jared Campbell

Earbud_U, Episode #3 – Brad Heckman

Earbud_U, Episode #4 – Elin Barton

Earbud_U, Episode #5 – Diane Lange

Earbud_U, Episode #6 – London Ladd

And…

-Peace Be With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: jsorrells@hsconsultingandtraining.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: www.twitter.com/Sorrells79
LinkedIn: www.linkedin.com/in/jesansorrells/

[Opinion] Build Your Own House

When living in a house that someone else has built, there is always a sense of something that could be better, roiling around underneath the veneer of “being comfortable.”

Walking around in that house, the renter (or person paying the mortgage) always notices nails sticking out, annoying rough edges and corners of door jambs and knobs, cabinets that are the wrong height and colors of the walls that are “off.”

But, most people put up with those irritations in a house, because…well…it takes a lot of technical—and emotional—knowledge, to design your own house, to your own specifications, that’s comfortable for you.

It’s the same thing with the houses that we have built on top of the virtually property space of the web: social media platforms, apps, websites and many, many other items.

Too many clever people in the web space complain too much and too loudly, about the houses they are paying rent to live in. And as clever as they are, they are not picking up a pen, a ruler and sitting at a slanted desk, to design and build something of their own.

In order to develop the web past where it is now, we need more clever people building houses, versus renting houses.

And the amount of real estate is always expanding…

-Peace Be With You All-

[Opinion] The “Willy Loman” Mentality

A “Willy Loman” mentality is slowly growing out there, even as the era of the door-to-door salesman is really about to kick off in a big way.

The mobile phone, and the immediacy with which that piece of hardware allows products and ideas to come to consumers, is the new house door.

Attention spans wane and doors close much, much quicker in the mobile world now, than they did in the physical world of the actual door closing in the Fuller Brush Salesman’s face.

We understand that the dynamism of having to be interesting in seven seconds or less seems daunting, but the same dynamism that depresses, can also allow the savvy, the entertaining and the persistent to scale at or below cost.

That last part is important to remember for those who are daunted, just like it was important to remember when selling vacuums door-to-door.

Persistence in the face of 4.5 billion doors closing in seven seconds or less can be either a deterrent to trying in the first place.

Or, it can be the lifeblood of the salesman that Willy Loman could have been.

-Peace With You All-

Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
Facebook: https://www.facebook.com/HSConsultingandTraining
Twitter: http://www.twitter.com/Sorrells79
LinkedIn: http://www.linkedin.com/in/jesansorrells/

[Advice] 3 Entrepreneurial States

There are three emotional states that can catch hold of the entrepreneurial peace builder as she is building her project:

The fear which is accompanied by every new decision
The exhilaration when a client is helped and “closed’
The dread of returning to working for “the Man”

The employee mindset is built on the idea of stability, predictability and “money that will always be there.”

The employee mindset still dominates, even in our post-Industrial world.

This mindset also tolerates bad behavior, ego driven decision making, and gives away its autonomy for dollars.

The detoxification process than the savvy peace builder experiences as she moves confidently through dread, fear and exhilaration, while also holding onto her employee life, ensures that—once her definition of success is realized—she will never go back to “golden handcuffs” ever again.

And she’ll be no good to any large organization—other than as an equal to be negotiated with, a competitor to be crushed or a morsel to be gobbled up.

The three emotional states—and their impacts— are integral to overcome because the road back to the “golden handcuffs” is a long one indeed.

-Peace Be With You All-

[Advice] The Hard Thing About Now Its Too Late

The savvy peace builder is either all in—or not.

But, at a certain point, financial realities take over and the rent must be paid, or the electric bill, and the savvy peace builder must make the choice to make making peace a side hustle.

Now, typically the word hustle comes with negative connotations, but mostly it should be associated with little sleep and much success.

But, when the main work (the 40 hour grind) takes over more and more time and energy from the hustle that matters (the peacemaking pursuit) the savvy peace builder will sometimes kill the side hustle by dividing time away from it even further.

This is how many entrepreneurial ventures end, dissected and subdivided under the scalpel of the 40 to 60 hour work week and the “sure” thing that brings security, a steady paycheck and fewer uncomfortable conversations with spouses and children.

The tough decision—the hard thing about this hard thing—is that diversification of focus and talents leads to more work not less; but making the decision to keep it to one-and-a-half hustles makes all the difference between “man I’m glad I lost sleep to build this project” and “man, I wish I’d taken the time when I had it to build this project. But now it’s too late.”

Now, it’s too late.

-Peace Be With You All-

A Distinction With A Difference

The savvy conflict consultant isn’t afraid of the hardship of the “beans and rice” life that has to be lived while building their peace building project.

They aren’t afraid to bootstrap their way to success.

And we’re not talking about millionaire status here, we’re actually talking about making enough money in this economy to pay the mortgage (or rent), keep the lights on and feed themselves and their family regularly.

If the savvy peace builder is bootstrapping, that’s the true difference between them, and the peace builder who bets it all on the market with one big shot—and either takes a loan out to fund their project, or tries to develop a funding scheme involving other parties.

The thing to remember is that bootstrapping your project allows you to waste less psychic, emotional, psychological and even financial energy on the risk that doesn’t matter (the money) to focus all of your energies on the risk that do matter (building peace in a broken world).

-Peace Be With You All-

(D) x (V) x (F) > R…

….where, of course, the R (Resistance) is a constant.

When was the last time that dissatisfaction, a vision for change and quantifiable first steps were greater than R in your organization?

Conflict as a process is change.

But people in organizations become so comfortable with the outcomes of the conflict process—that is disputes—and their outcomes—that is dysfunction—that R remains a constant.

Think back to your immediate family.

How long has R been around about conflicts that matter?

Now, in an organization, where familial ties do not bind, how much stronger—and constant—is R when it comes to real, meaningful innovation?

You know, the kind that involves people, not software…

Jesan Sorrells, MA

Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email: jsorrells@hsconsultingandtraining.com
About.me: http://about.me/Jesan_Sorrells
Twitter: www.twitter.com/Sorrells79
Facebook: https://www.facebook.com/HSConsultingandTraining
LinkedIn: www.linkedin.com/in/jesansorrells/
Website: http://www.hsconsultingandtraining.com

[Advice] What to Do When You have Issues…

…and you will.

There will be days when no one will take your cold calls, your warm calls, or even a hot call.

There will be days when the family, the children, the house and other distractions will seem to crowd out the endless stream of productive work that you know you have to do.

There will be days when you will get angry/depressed/despondent/melancholy and it will seem to others that are outside of your internal mental circus that you are actually not all that engaged with reality.

There will be days when, no matter how many accolades and “thank yous” you will receive, they will seem to roll off of your back in the face of mounting debts, panic and fear of imminent failure.

On the days that the conflict consultant has these issues, she should push back from the table, take a break and go have coffee with a trusted friend or colleague.

Physical activity also helps, in taking a walk, or going for a run.

Finally, on the days when the committed conflict consultant has issues the most important thing to remember is that this too, shall pass.

-Peace Be With You All-

7 Points of Articulation

As journalism continues to crumble, thought leaders and cultural critics still write about blogging with a rhetorical sneer.

But, we don’t know of any other way for an aspiring writer (or journalist) to gain an audience before getting the job title.

In essence, the process for developing a resume has changed from writing down accomplishments on an 8.5 x 11 inch piece of paper and then showing up at a scheduled time to engage in a false dance and (hopefully) get hired to perform a job, to a process whereby if the aspiring writer isn’t blogging, tweeting, creating images and videos, and podcasting before the call comes from the major leagues–well then they don’t get picked at all.

And, since every blogger is not going to wind up with the name recognition of Andrew Sullivan or a writer for TechCrunch, there are seven different areas that a blogger may want to consider as they develop their blogging career:

Reciprocation: The rule of reciprocation says that we try to repay what another person has done for us. In the realm of blogging, this rule applies through comments on, social sharing of, and curation of, content from yourself and other sources.
Commitment: The rule of commitment says that, once people have agreed to do something, they feel compelled to follow-through on the agreement. In the realm of blogging, this commitment is demonstrated by showing up and writing every day.
Consistency: The rule of consistency follows from the rule of commitment and states that people have a tendency to behave in ways that are stubbornly consistent with whatever stand they have initially taken. The successful blogger (not Andrew Sullivan level, but being able to buy an extra cheeseburger occasionally) should be ridiculously consistent.
Social Proof: The rule of social proof states that people view behavior as correct when they are surrounded by others doing the same thing. In the realm of blogging, this means channeling blog content through social distributive channels, aimed at gaining positive reinforcement from an audience.
Liking: The rule of liking really focuses on the fact that we do things for people that we like and that we build a connection and relationship with over time. Building connection with fans through backlinking, responding to comments, curating other people’s content and other ways of connecting follow from that rule.
Authority: The rule of authority states that we tend to defer to others in authority based on physical attributes, titles, or even clothes and other trappings of “power.” When you’re blogging consistently, with liking and social proof, it gives the blogger authority. Don’t have authority yet? Well don’t give up. Outlast the other bloggers.
Scarcity: The rule of scarcity says that we want more of what we can’t have—or that is in limited supply. In the digital world, where it seems as though every blogger is giving away content for free, scarcity comes to a blogger when they use their influence and authority to build a niche audience for their content, their point of view and their process through their writing. Scarcity also comes through building an effective distribution network for blogged content, including social media channels, email distribution lists, subscriptions and on and on. Combined with consistency and commitment, scarcity becomes the gold under the dross.

There’s a lot of talk about how blogging is disappearing, along with journalism. But, as the Internet of Things really ramps up, we don’t know how content is going to be managed on these devices, without bloggers having a voice at the root of the Internet of Things…websites….

-Peace Be With You All-

Presentation Tips and Tricks

Presentation is the most nerve wracking thing for many conflict engagement professionals, as it is for many other professionals in many other fields.

Many presenters forget a basic fact: meetings, workshops, seminars, classes, podcasts, pitches, elevator speeches and even 1-on-1 conversations are presentations.

Any time that you stand up in front of somebody else and use your words, your voice and your presence to transpose information from your brain to another person’s brain, that’s a presentation.

With that in mind, here are three tips to keep it fresh:

Remember the audience: The average attention span is down, and there are plenty of distractions in the world, so remember that the audience is whoever is in front of you right now.
Lose the crutches: Images and slideshow are too often used as a crutch to support the presenter, rather than as an addition—like spice on food—to the actual meat of the subject matter. The bravest presentations that you can do are those that don’t involve images and a slideshow. This is why the only difference between a 1-on-1 conversation and a 25 person breakout session is scale.
Don’t get intimidated by size: When speaking, people are really comfortable 1-on-1, but the sweat level goes up as the size of the audience increases. Why is that? Why do we get intimidated by size so often? Scale scares us, because it seems as though the risk level increases along with the size. But we’ve got it backwards.

The risk level decreases as the size of the audience expands, but the importance of what you are presenting should increase, rather than your nervousness level.

Any time that you’re in front of a person, that’s an audience, and the real risk is not getting your point across the bow.

-Peace Be With You All-