The common response to most work conflicts—from uninvolved employees to supervisors—sometimes ranges from “It’s not my problem,” to “I don’t care. It doesn’t affect me.”
There’s also a version of the Bystander Effect—where everyone stands around waiting for someone else to take a stand against a situation rather than themselves doing anything.
When conflict occurs between co-workers, apathy and fear of reprisal or negative consequences resulting from taking an action, paralyze fellow coworkers in the escalation cycle of conflict.
In contrast, when conflict occurs between supervisors and employees, grumbling, gossip, and other expressions of powerlessness become evident.
The escalation cycle continues, but is slows down, sometimes allowing the conflict to fester for years and transform into other cultural workplace pathologies.
-Peace Be With You All-
Jesan Sorrells, MA
Principal Conflict Engagement Consultant
Human Services Consulting and Training (HSCT)
Email HSCT: hsconsultingandtraining@gmail.com
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HSCT’s website: http://www.hsconsultingandtraining.com